When things go wrong who do you call? No, not the Ghost Busters. Who needs to know that 3/4 of the Accounts Receivable staff is ill? Who do I let know the tape backup failed.
It's For You ...
Things can get confused durring stressful situations. Did you get the word out to everybody who needs to know. What's Kathy's email address? Does Barry have a cell phone? The Notification section of the System Update window keeps traack of who is to be notified. Either individual staff members or groups can be added to the list. The red background indicates the a prime contact.

Emails can be automatically sent to all listed when ever the status changes. You can define a default message for each status type.
|